Shipping policy
Shipping Policy
At Phoolova, all products are handcrafted with care and dispatched after proper quality checks.
Order Processing Time
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Orders are processed within 1–3 business days
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Customised or made-to-order products may require 3–5 business days before dispatch
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Orders are not processed on Sundays or public holidays
Shipping Timeline (India)
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Metro cities: 3–5 business days
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Other locations: 5–8 business days
Delivery timelines may vary depending on courier service and location.
Shipping Charges
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Shipping charges (if applicable) are calculated at checkout
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Free shipping offers (if running) will be clearly mentioned on the website
Order Tracking
Once your order is shipped:
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You will receive a tracking number via email or SMS
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Customers can track their order using the provided tracking link
Incorrect Address
Customers must ensure correct shipping details while placing an order.
Phoolova is not responsible for delays or non-delivery due to incorrect address details provided by the customer.
Delays
While we aim to deliver within estimated timelines, delays may occur due to:
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Courier partner issues
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Weather conditions
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High order volume
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Unforeseen circumstances
Phoolova is not liable for courier delays once the order has been shipped.
International Shipping
Currently, we ship within India.
For international shipping enquiries, please contact us at:
📧 samta.magicmade2021@gmail.com